CSPM Inc. International Consulting

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Mission Services References Contact Links

Selected references

Customer/beneficiary	Year	Implemented by	Services delivered
BDTA – Brčko District Tax Administration, BiH	2019	IMF FAD	General IT capacity building and preparing a midterm IT strategy focusing on the modernisation of the current outdated systems and replacing the existing obsolete technical infrastructure.
ZIMRA - Tax Administration Zimbabwe	2019, 2018	IMF RTAC Southern Africa	Developing functional, non functional and technical requirements and preparing the business case and tender documentation for the new Tax IS (2019). Review of main business processes and Tax IS functions, including electronic filing and payment; key issues and recommendations for improvement and/or replacement of components (2018).
FRCS - Tax Administration Fiji	2019	IMF PFTAC	Quality review of the New Tax Information System being developed by an external (IT) company.
IRC - Tax Administration PNG	2019	IMF FAD	Developing functional, non functional and technical requirements and preparing the business case and tender documentation for the new Tax IS.
Ethiopia Treasury	2019, 2018	FISCUS (UK)	Roadmap for launching electronic payments within the public sector; establishing proof of concept, defining the scope and outcomes for a pilot project (2019). Readiness and feasibility assessment for launching electronic payments within the public sector 82018).
MoF Serbia	2018	IMF FAD	Joint IMF/WB work group reviewing the options for modernising the exiting Tax IT, including pros et cons regarding the in-house development vs. procurement and bespoke vs. COTS based Tax IS, to facilitate well-informed decision making.
PRO Tax Administration Macedonia	2018, 2017	IMF FAD	As a member of the IMF HQ mission contributing to the revision of the PRO Modernisation Programme, including the conceptual definition of the integrated PFM system (2018). Defining specific elements and approach towards acquiring new Tax IT system. Introducing the Change Management concept and proposing the way to implement it as a standard business discipline (2017).
GRA - Ghana Revenue Authority	2018	IMF AFRITAC West	Review of main business processes and Tax IS functions, including electronic filing and payment; key issues and recommendations for improvement and further development.
ITA – Indirect Taxation Administration, BiH	2013-2018	IMF FAD	General BP review; requirements and technical specifications for the new Tax Information System. Coaching the project implementation teams; preparing PM &QA methodology. Designing tax e-service subsystem; designing MIS subsystem.
Tax Administration Montenegro	2017, 2016	IMF FAD	Definition of the taxpayer register cleansing project, including comprehensive project plan and delivery plan (2017). Review of the compliance enforcement related legislation, procedures and data; revision of procedures for taxpayer registration, filing and payment enforcement (2016).
GRS - Georgia Tax Administration	2017, 2014-2016	IMF FAD	Analysis of the unrefunded credits and developing a plan to reduce the volume of accumulated credits by set-off, write-off or refund as appropriate (2017). Definition and post implementation assessment of the single taxpayer account, including automated distribution of the paid revenues; coordination of activities between the tax authority and treasury (2014-2016).
Pajak - Indonesia Tax Administration	2015 - 2016	Qualisoft Gmbh	Comprehensive FS for the overall reforming and modernisation of the Indonesian taxation system, including the revision of BPs & procedures and a general overhaul and modernisation of the Tax IS.
Tax Administration Serbia	2013 - 2016	IMF FAD	Review of main taxpayer risk management related BPs and available data. Definition and conceptual design of centralised reporting platform and configurable MIS. Review and revision of IT Strategy inclusive the concept of disaster recovery arrangements.
GDT - Tax Administration Albania	2012 - 2016	IMF FAD	Requirements and technical specifications for the new Tax Information System. Assistance in negotiating and concluding the contract for the supply of the new Tax Information System. Coaching the project implementation teams. Review of the arrears recovery and debt management BPs and procedures, revision of the Debt Management Module in the existing system.
MSTI - Main State Tax Directorate, Moldova	2010 - 2015	EU/UNDP	As a part of the European Union High Level Policy Advice Mission to the Republic of Moldova (EUHLPAM) advising the Chief of MSTI on medium term reform and modernising programme.
OECS (Saint Lucia)	2010 - 2013	WB/OECS	Analysis & collection of requirements and preparation of tender dossier for the acquisition of IT components for e-registration, e-filing and e-payments in four countries. QA throughout the implementation of e-services in Grenada, Saint Lucia, Dominica and St. Vincent and the Grenadines.
Palestine	2010	Palestinian National Authority	Requirements targeting the establishment of integrated border management, Single Window and integrated revenue collection management.
Tax Administration, Tajikistan	2009 - 2010	Sofreco (France)	Consultative Services on Capacity building for Modern Tax Collection and Capacity Building for Strategic Reform. Review of main business processes & ICT and preparation of the modernisation strategy.
CIDA, Canada	2010	IMF CARTAC	Preparation of SEMCAR (Supporting Economic Management in the Caribbean) project. Review of revenue administration IT systems (Tax and Customs) and Public Expenditure IT systems, focusing on a.) functional support to main business processes; b.) integration facilities; and c.) e-services with emphasis on e-filing and e-payment.
MoF of various Caribbean countries	2006 - 2009	IMF CARTAC	Review of the existing revenue collection IT systems (Tax and Customs); defining the scope, contents and prototype of the Risk Assessment model and invoice cross-checking facilities. Collection of requirements for new taxation system and preparation of strategy for acquisition and implementation.
Federal Customs Service – Russia	2004 - 2005	Sofreco (France) for EU Policy Advice Programme (EU-PAP)	Strategy for aligning the Russian risk analysis approach with the EU Risk Management Model. Strategy for aligning the Customs procedures between EU and Russian Federation. Focus on NCTS compatible transit system.
MoF Slovak Republic	2004 - 2005	Devoteam Columbi (NL)	Comprehensive IT strategy for the Ministry of Finance.
Tax Directorate, Slovak Republic	2002 - 2004	Danish Ministry of Taxation	Tender dossier for the supply of e-Tax system, supplier selection and QA during the implementation.
MoF Slovenia	1999-2000	EU	Coordination of implementation of the Treasury Single Account and Treasury Single Ledger (TSA & TGL -2 parallel projects).
CURS Customs Administration Slovenia	1998-1999	Berenschot EuroManagement (NL) for EU	Feasibility study & Requirement specifications implementing Excise Duties.
DURS - Tax Administration Slovenia	1997 - 2005	MoF Slovenia & Danish Ministry of Taxation	General capacity building and readiness assessment for EU Accession. Tender dossier for the supply of IT technology to support the introduction of VAT and later on e-tax system. QA assistance during implementation of IT systems. Business and IT strategy.
Bombardier, Canada	1997	CRI (DK)	Recovery of mission critical project. Design, development and implementation of Electronic Text Processing System (ETPS) for commercial aircrafts.
Tax Service Russia	1994 - 1995	Danish Ministry of Taxation	Functional and technical design, development and implementation of a VAT Pilot system.
MoI Cyprus	1993 - 1995	MoI Cyprus	Implementation of an integrated Land Information System (LIS).
MoF Malta	1993 - 1995	MoF Malta	Implementation of VAT system.

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